LBCU PRIVACY POLICY

NOTICE OF PRIVACY PRACTICES FOR LA CROSSE BURLINGTON CREDIT UNION MEMBERS

OUR POLICY ON CONFIDENTIALITY

Important information about the personal data the credit union collects, and how it is used.

We Respect Your Privacy

Privacy is fundamental to the American way of life.  When you provide personal information in order to process your transaction, you fully expect your data to be used only for its intended purpose and to be kept confidential.

We respect your right to confidentiality and take every possible measure to ensure that your personal information remains personal.

In short, we work hard to earn your confidence and preserve your trust.

We value your membership and hope you will remain with us for many years to come.  If you ever have questions or concerns about the integrity of your account information – or any other aspect of our membership operations – please don’t hesitate to telephone or come in to talk to our staff.

 La Crosse Burlington Credit Union

1735 Credit Union Court

La Crosse, WI 54603

(608) 781-5040 or (888) 367-5228

This privacy disclosure is being issued to comply with the provisions of the Gramm-Leach-Bliley Act governing the privacy of consumer financial information.  This notice meets the requirements of the National Credit Union Administration regulation on privacy of consumer information, Part 716.  Credit Union members and the public may receive copies of this notice of privacy practices by contacting the credit union.

Our Privacy Disclosure Policy

To assure the continued privacy and confidentiality of your personal financial information, the La Crosse Burlington Credit Union observes these practices and procedures:

                Categories of Information That We May Collect

We collect nonpublic personal information about you from the following sources:

·         Information we receive from you on applications or other forms, such as: your name, address, social security number, assets, and income.

·         Information about your transactions with us, our affiliates, or others, such as: your account balance, payment history, parties to transactions, and credit card usage.

·         Information we receive from a consumer reporting agency, such as: your creditworthiness and credit history.

       Categories of Information That We Disclose

We may disclose nonpublic personal information about our members or former members to non-affiliated third parties as permitted by law.

Disclosure As Permitted By Law

We may disclose all of the information we collect, as described above to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements.

                Confidentiality and Security

We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you.  We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.

                What You Can Do To Help Protect Your Privacy

Members can help by following these simple guidelines:

·         Protect your account numbers, plastic card numbers, PINs (Personal Identification Numbers) and/or passwords.  Never keep your PIN with your card as it can provide free access to your accounts if your card is lost or stolen.

·         Use caution when disclosing your account numbers, social security numbers, etc. to other persons.  If someone calls you explaining the call is on behalf of the credit union and asks for your account number, you should beware.  Official credit union staff has access to your information and will not need to ask for it.

·         Keep your information with us current.  It is important that we have current information on how to reach you.  If we detect potentially fraudulent or unauthorized activity or use of an account, we will attempt to contact you immediately.  If your address or phone change, please let us know – we are here to serve you.

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